1. Introduction
Welcome to Omar Wander. These Terms and Conditions govern your use of our services and any purchases made through us. By placing an order, you agree to these terms. Please read them carefully.
2. Order Processing
All orders are reviewed and processed within 1 to 2 business days. You will receive a confirmation once your order is accepted. We reserve the right to cancel or modify orders due to stock unavailability, pricing errors, or other unexpected issues.
3. Payment
We accept Cash on Delivery (COD) only. You must pay the full amount in cash at the time of delivery. No credit cards, bank transfers, or digital payments are accepted.
4. Shipping and Delivery
Orders are shipped within 1 to 3 business days after confirmation. Delivery times vary based on location:
- Local deliveries: 3 to 5 business days
- Remote or international deliveries: 7 to 15 business days
Actual delivery times may vary due to courier schedules, weather, or other unforeseen factors.
5. Returns
You may return items within 14 calendar days of delivery, provided they are unused, in their original packaging, and in a condition suitable for resale. To initiate a return, contact [email protected] with your order details.
6. Refunds
Approved refunds are issued in cash only after inspection of the returned items. No refunds will be provided via digital methods, bank transfers, or credit cards.
7. Cancellations
You may cancel your order within 24 hours, as long as it has not yet been shipped. Once shipped, cancellation is not possible, and you must follow the return process instead.
8. Product Information
We make every effort to ensure accurate descriptions and images of products. If an error is discovered in your order, we will contact you with options to continue or cancel.
9. Limitation of Responsibility
Omar Wander is not liable for indirect or incidental damages caused by product use or delivery delays. Our total liability is limited to the purchase amount.
10. Contact
If you have any questions or concerns about these terms, please email us at [email protected].